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Patient journey

Your treatment journey in Istanbul, step by step

Travelling for treatment is a big decision. We explain everything in advance and stay with you through one coordinator who speaks your language.

  • One coordinator from start to finish
  • A written plan and estimate before you travel
  • Follow-up after you return
6 stages

From your first message to follow-up

Stage 1

Inquiry

Message us on WhatsApp, the form or email. A coordinator replies in your language and asks about your case and available documents.

  • info@birunibridge.com
Stage 2

Report review

Send your reports on WhatsApp or by email. Physicians in the relevant specialty read your file and ask for any missing tests.

  • Usually within 24–48 hours of a complete file
  • Complex cases are discussed across specialties and may take longer
Stage 3

Plan & pricing

A written proposed plan and the expected length of stay.

  • The estimate states what is and is not included (e.g. complications or intensive care)
  • Pricing is case by case after reviewing your medical report.
Stage 4

Visa, travel, transfer & hotel

We send a medical invitation letter for your visa and arrange pick-up and accommodation for you and your companion.

  • Pick-up from Istanbul Airport or Sabiha Gökçen
  • Travel health insurance is a general visa requirement; we explain what applies to your country
Stage 5

Treatment

On arrival you are assessed and some tests may be repeated. The decision is explained in your language before anything starts.

  • Your coordinator and interpreter stay with you
  • Multidisciplinary decisions for complex cases
Stage 6

Follow-up

A detailed discharge summary for your doctor, a clear follow-up plan, and continued contact after you return home.

  • Remote follow-up
  • Contact with your local doctor
Video

Watch the patient journey

The patient journey at Biruni: from first contact to going home0:55
Before you fly

What to bring

Passport
All original reports
Imaging discs (CD/DVD)
Biopsy slides or blocks if requested
Current medication list
Insurance details if any

Not sure travelling is right for you?

Send your file first. Physicians review it and tell you honestly if continuing care at home is the better choice.

FAQ

Questions about the journey

Can someone come with me?

Yes. We arrange your companion’s stay, under the hospital’s companion policy.

Is there an interpreter?

Yes, an interpreter accompanies you during appointments and procedures. 24/7 availability

What if I need to stay longer?

Your coordinator tells you straight away and helps you extend accommodation and your visa if needed.

How do I pay?

By self-pay with a written estimate, or through your insurer: the hospital works with international insurance and assistance companies, with direct billing where an agreement exists. International insurance

Planning CAR-T cell therapy? CAR-T cell therapy in Turkey: your questions answered explains eligibility, steps and length of stay.

Contact us

Ready for the first step?

Send your report and a coordinator who speaks your language will contact you.

Medical disclaimer: this page is general education, not a diagnosis or treatment recommendation. Results vary between patients; only your treating physician can decide what is right for you.
Contact the international patient team

Leave your details and a coordinator who speaks your language will contact you

To send medical reports and images: send them on WhatsApp or by email to info@birunibridge.com. Medical files are not uploaded through this form.
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